How do you make AfriClarity glycerine soaps?
All soaps are handmade using the melt and pour method.
What are AfriClarity soaps and Shampoos made from?
They are glycerine based – specially formulated for the hyper-allergenic patient and contains pure glycerine and palm kernel oil, it is pH balanced and does not irritate the skin.
Ideal for babies and can be used as a make-up remover. Hair can be washed and men can shave with this soap also. Glycerine in the soaps makes this product hygroscopic.
What does hygroscopic mean?
Our soaps absorb moisture from the air. You will notice in a humid or rainy climate that our soap develops moisture beads on it – this can also be likened to moisturizing the skin.
Has the palm oil been ethnically sourced?
Our palm oil comes from Lamsoon in Singapore – they are members of the Roundtable on Sustainable Palm Oil (RSPO) and Malaysian Sustainable Palm Oil (MSPO) and are committed to produce palm oil in a sustainable manner.
Are your soaps vegetable based?
Yes, we use plant based glycerine soap.
How does AfriClarity soaps and creams treat Eczema and Psoriasis?
We use Bulbine – much loved for its soothing jelly like sap, is blended with Tea Tree oil, a natural anti-fungal & healing antiseptic or Calendula, an anti-inflammatory & anti-septic.
Which Indigenous Oils are in the AfriClarity Shampoo Bar?
Currently we have a duo in our range for natural and ‘thinning’ hair respectively. We use Coconut and Marula Oils or Baobab Oil, as well as a special blend of pure Indigenous Oils to make our fragrances unique.
What Herbal glycerine soaps do you carry?
Currently we are making Citronella, Activated Charcoal, Colloidal Silver, Hemp, Turmeric & Calendula and African Potato.
What type of colourants & fragrances do you use?
We use natural food colourants and cosmetic grade fragrances, as well as pure Indigenous Essential Oils.
What is the difference between fragrance & Essential Oil?
Fragrance oil is a mix of various chemical components, some natural and some synthetic and sometimes contains Essential Oil and is created by a perfumer adding all these elements together.
Essential Oils are botanical extracts of various plant materials, and do not only originate from flowers, but from herbs, trees and various other plant material.
Are your products tested on animals?
We have not tested any of our products on animals. Our formulations were bought from and formulated at cosmetic laboratories.
What does bio-degradable mean?
A substance capable of being decomposed by bacteria or other living organisms and thereby avoiding pollution.
Can I take AfriClarity glycerine soaps and Shampoos camping?
Yes you can.
Can I use AfriClarity soaps and Shampoos on my pets?
Yes you can.
Can I use AfriClarity soaps and Shampoos on my children?
Yes you can.
Can you change your formulations to suit our needs?
No, we cannot change our formulations. Additional oils, extracts or natural colourants can be added to some of our products. Please enquire.
Can you teach me how to make soap?
We can only teach you the soap melt and pour techniques. We cannot teach you how to make soap from scratch.
Can you make us a custom-made soap?
Yes, we can. Please enquire.
What is your return policy?
If for any reason you are not satisfied with the order, please contact AfriClarity within 7 days of receipt. Please supply us with a full detailed report for the reason not satisfied and should this be valid we shall arrange return or replacement stock.
Can I buy in bulk from AfriClarity?
Yes, you can. We are Wholesalers. A minimum order of R1 111.00 or more is required to qualify for the Wholesale prices. All repeat sales must be R555.00 or more.
Please take note that we do not stock huge quantities at our Markets. If you need more than 2-4 units per product please order in advance. Please refer to our WORK WITH US page for more information on becoming an Agent, Distributor or Stockist.
How do the lead times work?
All products are handmade. We do not stock large amounts of items. Please plan ahead to place your orders in advance. It is not always possible to entertain urgent orders as our production lines are planned for making stock for our Markets. Order lead time 5 – 7 working days.
Do you offer products for Hospitality
Yes we do! Please refer to the HOSPITALITY & CORPORATE GIFTS page for more info. Our hospitality glycerine soaps and shampoo bars are 40g and 50g respectively. Our AfriClarity shampoo bars can be used for the face and body – making these an economical option.
What corporate gifts do you offer?
Yes we do! Please refer to the HOSPITALITY & CORPORATE GIFTS page for more info. We offer our glycerine fragranced soaps in organza bags and gift boxes. Let’s discuss your unique needs.
Can you deliver orders?
We can arrange delivery Postnet to Postnet. Website orders are delivered by BobGo suppliers. Delivery within the Johannesburg area will also carry a charge. This will be for your account and the amount will be confirmed with you for approval.
How do I become an Agent, Distributor or Stockist?
Please visit the WORK WITH US page for more information.
How can I qualify for discount?
On Wholesale, discounts become available on larger quantities ordered. Please enquire.